t: 07971 128083

Upcoming meetings:

Practice Profitability Seminars with Software of Excellence

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A Complete Guide to Decontamination in One Day

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Do you ever get frustrated when patients say “I will think about it”? Do you feel that you have presented their treatment plan well, and that instead, they should be saying “when can I start”? If so, don't worry you're not alone - I have a range of training sessions that will help your practice thrive by equipping you with the knowledge and skills to communicate with patients more effectively.

With an Honours Degree in Business Studies, as an NLP Practioner and with a Diploma in Online Marketing, combined with the knowledge and experience I have gained in dentistry over the last 20 years, a series of training courses have been developed that address some of the key challenges faced by dentists, and their teams, on a daily basis.

These are complimentary training sessions for my Henry Schein clients, and are designed to help the practices I work with to overcome specific hurdles and to add fresh ideas to already planned programmes:

  • Understanding Patient Behaviour
  • Selling Skills
  • Dealing with Patient Anxiety
  • dealing with Customer Complaints
  • Social Media for Dental Practices
  • Marketing your Dental Practice

At Henry Schein we are constantly developing new presentations and can tailor sessions to your needs, please talk to me about your business aims and I can tailor something for you. Other training topics I provide include:

  • Oral Cancer Awareness
  • Teeth Whitening
  • Handpiece Care and Maintenance

What my Clients Say...

Please see below testimonials from some of the practices I am proud to have worked with over the years:

"We have had a couple of training sessions with Marie. The first was a brainstorming session to attempt to come up with ideas which would make the practice more effective in both attracting and retaining new patients. She took a lot of care to explain to the team that the practice has to have a net gain of patients to prosper. One of the aspects she was keen to share was the effective use of Social Media. Just hearing the word "Facebook" has always made me nervous but I am beginning to see why it is a good idea.

The second training session we had related to the identification of behavioural styles. We started with a questionnaire which helped us to identify our own behavioural style before moving on to discuss how patients with differing behavioural styles needed to be identified and then treated differently, according to their behavioural style, to help us to convert more treatment plans into actual treatment.

Both sessions were fun and informative and very well presented."

Mr A, Principle Dentist, Stevenage

"I am looking forward to more of your training sessions with the practice - the last sessions you delivered were really good. In February, I could see that our associate put some of the new selling skills into place as he topped his highest income ever. Thanks for your continuing interest and support - it has been really invaluable."

Dr G, Principle Dentist, Bedfordshire


If you would like any further information about how I can help you optimise the performance of your practice, please call me on 07971 128083 or send me an email via my online contact form >>

Telephone Marie on 07971 128083
Email: Marie.Brown@HenrySchein.co.uk

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